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Privacy Policy
Last updated: January 1, 2026
Introduction
Duitvest ("we," "our," or "us") is a global digital financial ecosystem operating since 2024, providing professionally managed wealth solutions, digital financial services, wallet infrastructure, referral systems, and investment technology for users across multiple countries.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, website, and application.
By using Duitvest, you consent to the data practices described in this policy. If you do not agree with these terms, please discontinue use of the platform.
This policy applies globally and is designed to comply with applicable data protection laws across our supported markets, including GDPR, PDPA principles, and other relevant privacy frameworks where applicable.
Data We Collect
We collect the following categories of personal information:
Account Information: Full name, email address, phone number, and password (stored in encrypted form) when you create an account.
Identity Verification: KYC documents where required by country policy, managed via the Command Center.
Financial Information: Linked account details, transaction history, wallet balances, and investment selections.
Technical Data: IP address, browser type, device information, operating system, and usage analytics collected automatically.
Communication Data: Any messages, inquiries, or support requests you send through our contact channels.
How We Use Your Data
We use your personal information for the following purposes:
To create and manage your Duitvest account, process wealth solutions, and facilitate deposits and withdrawals.
To comply with regulatory requirements including KYC verification, anti-money laundering (AML) obligations, and reporting where applicable.
To communicate with you about your account, plan maturities, platform updates, and security alerts.
To improve our platform, develop new features, and analyze usage patterns to enhance user experience.
To detect, prevent, and address fraud, security breaches, and technical issues.
Data Sharing
We do not sell your personal information. We may share your data with the following parties:
Regulated Banking Partners: To hold your investments in escrow vaults and process transactions as required.
Regulatory Authorities: When required by law, including institutional custodians and law enforcement agencies in applicable jurisdictions.
Service Providers: Payment processors, cloud hosting providers, and analytics services that assist in platform operations.
Legal Compliance: When necessary to comply with legal obligations, resolve disputes, or enforce our terms of service.
Data Security
We implement industry-standard security measures:
256-bit SSL encryption for all data transmitted between your device and our servers.
Encrypted storage for sensitive data including passwords and financial information.
PCI-DSS compliant payment processing through certified third-party gateways.
Regular security audits, penetration testing, and vulnerability assessments.
Access controls limiting employee access on a need-to-know basis.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. After account closure, we retain certain data for regulatory compliance purposes, typically for five to seven years as required by applicable financial regulations per country.
You may request deletion of your personal data subject to legal retention requirements. Contact our support team for data deletion requests.
Your Rights
Under applicable data protection laws, you have the right to access, correction, deletion, restriction of processing, and data portability of your personal data.
To exercise any of these rights, contact us at privacy@duitvest.com or through our Contact page.
Third-Party Services
Our platform may contain links to third-party websites or integrations. We are not responsible for their privacy practices. Review their policies before providing personal information.
Children's Privacy
Duitvest is not intended for users under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date. Continued use after changes constitutes acceptance.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Email: privacy@duitvest.com / info.duitvest.com
Phone: +1 (888) 555-0142 / +60 3-9212 0274
United States Corporate Office — United States
405 East 42nd Street, New York, NY 10017, USA
Malaysia Presence — Malaysia
Non-governmental association in Putrajaya, Malaysia, 2, Jalan Tun Razak, 62100 Putrajaya, Putrajaya, Malaysia
Operating since 2024 • Global digital financial ecosystem providing wealth solutions, digital financial services, wallet infrastructure, referral systems, and investment technology.
